Lucia: for a complete insight into your AI maturity

Lucia is much more than a simple assessment tool. It’s a strategic, human, and engaging approach developed by Videns to support organizations in structuring and concretely deploying artificial intelligence.

In a context where AI is becoming a key driver of competitiveness, many companies tell us they don’t know where to start, what their priorities are, or how to move forward efficiently. That’s where Lucia comes in.

The Videns AI Maturity Model

Since 2018, our artificial intelligence maturity model has been helping organizations assess their level of adoption and define strategic roadmaps. A true steering tool, it enables companies to structure their initiatives, anticipate technological developments, and maximize the value created by AI. Updated several times, the model was fully revised in 2025 to reflect the latest market dynamics, marked by an unprecedented acceleration in AI innovations. This new version provides a clear, pragmatic, and evolving framework to help organizations position themselves, identify priorities, and move forward in their AI transformation.

Our AI maturity model is built around five key pillars that together ensure a coherent, effective, and sustainable adoption of AI within organizations. Each pillar plays a crucial role in taking AI from isolated initiatives to a strategic and transformative integration.

Methods and processes

Use of the most appropriate AI method (explanatory, predictive, generative, or cognitive; whether generic or customized) in a coherent manner across the organization. Use of methodologies and processes adapted to maximize AI adoption.

Technologies

Mobilization of technologies enabling access to information at the right time, development and deployment of solutions, and orchestration of AI agents.

Data and information

Enhancement of the entire internal information asset and external data through AI.

Talent and expertise

Activation of employee skills to make full use of AI’s potential and the organization’s ability to access the required expertise.

Organization

Mobilisation
Mobilization of AI in alignment with the organization’s strategic plan. Internal leadership culture promoting the use of AI in line with organizational values.

Our AI maturity model unfolds in three progressive levels, illustrating the journey organizations take from exploratory use of AI to its strategic and transformative integration.

Level 1: Explore – Access to information and AI convenience

The organization uses the information contained in its data (e.g., dashboards) and generic AI tools (Copilot, ChatGPT) adequately but in a limited way. Regulatory compliance is met, but the governance structure is still limited. AI mainly supports efficiency and primary needs.

Level 2: Shape – Adapting AI to its data and context

The organization designs algorithms with its own data or optimizes pre-built models and adapts the tools to its context. It can evaluate and monitor its AI tools and sets up a robust data infrastructure that facilitates large-scale deployment and enables optimal and responsible AI use aligned with the company’s strategic needs.

Level 3: Propel – Transforming the organization with AI

AI is fully integrated into processes, used responsibly, and supported by strong governance. Its development is aligned with the organization’s values. AI drives innovation and boosts performance.

What will the AI maturity assessment do for you?

  • Understand your challenges and your position in the market
  • Define the requirements to achieve your ambitions
  • Clarify the conditions needed to reach your goals
  • Identify the opportunities AI can offer to help achieve your business objectives:
    - Growth
    - Profitability
    - Customer/employee/partner experience
    - Efficiency
  • Build a solid foundation to support your AI roadmap

Benefit from Videns’ strategic guidance to go further.

About Lucia

Since 2018, Videns, a company native to artificial intelligence, has used its AI maturity model to help organizations develop their AI initiatives. As AI experts, we have supported over a hundred clients in understanding and advancing step by step — from the most basic elements to the integration of the most advanced and concrete solutions.

The name Lucia evokes light. Its visual identity — a small lantern — represents this steady, discreet glow guiding the way toward mastery and understanding of AI issues.

Lucia offers a structured, tailored experience adapted to each organization’s sector, size, and objectives. It delivers a clear and accurate snapshot of the current situation, fuels strategic thinking for building the AI roadmap, highlights the necessary insights for better decision-making, and establishes a common language among business and strategic leaders — making AI a real growth driver.
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